Customer Complaint Form

Please complete the form below. We acknowledge within 24 hours (business days) and aim to resolve within 7 business days.

1. Customer Information

Full Name

Email Address

Phone Number

Preferred Contact Method

2. Purchase / Service Details

Date of Purchase/Service

Invoice / Order Number

Service / Product Description

3. Complaint Details

Describe your complaint

4. Supporting Evidence

Attachments (photos, screenshots, receipts)

Up to 10 files, max 10MB each.

5. Preferred Resolution

Refund Discount Correction / Repeat Service Other

If Other, specify

6. Consent

I confirm the information provided is accurate and I consent to being contacted regarding this complaint.

Download Manual form here :